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How To Prepare For Your Appointment


We are here to support you during this critical time and are ensuring we offer our services even without the face to face contact. For us to be effective we have listed the following essentials.

What you require to prepare for your appointment which will be conducted by phone:
Access to the internet or a good phone line via home phone or mobile phone.
Access to a computer for the following :
– myGov
– Email (in case you need documents sent to you)
– Teleconference platform (Skype, Facetime or Zoom) – if requested by the job seeker
– A quiet place to conduct an appointment so that you can hear and understand what is being said.
– Your appointment may go up to 1 hour so ensure you are prepared for your appointment at the set time.

If you have any further questions or concerns, please call our Customer Service Team on 1300 422 454.


Contact Olympus Solutions

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send us an email to find out what we can do for you.