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Mutual obligation requirements for job seekers and participants affected by lockdown and restrictions are suspended until Tuesday 13 July 2021. This also influences you if you are under COVID-19 hotspot zones, as follows:

– Greater Sydney
– Blue Mountains
– Central Coast
– Wollongong 
– Shellharbour

These arrangements are across jobactive, ParentsNext and Disability Employment Services (DES)

This means, (if you are in the above areas) that you are NOT subject to compliance action or payment suspensions. This includes Job Search Requirements. This applies to you if your residential address or managed by provider site is located in these areas. 

Currently, our sites are open, it’s business as usual with staff working and available.If you need to access sites, we are here for you. Our Customer Service Centre is still open and will be taking your enquiries. Please contact us on 1300 422 454.

In-line with health advice, it is recommended you participate in online or over-the-phone contact with us. If you need mental health support or other support, consider contacting the following: 

In-line with health advice, it is recommended you participate in online or over-the-phone contact with us. If you need mental health support or other support, consider contacting the following: 

If you have any further questions or concerns, please call our Customer Service Team on 1300 422 454

Stay safe everyone!