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To our valued customers,

With the constant change that COVID-19 has brought into our lives, Ability Options is striving to support our job seekers to achieve their employment aspirations.

Following advice from NSW Health, your appointments are currently being conducted via phone and other remote servicing such as Zoom and FaceTime.

We will endeavour to contact you at the time provided on your appointment letter.

Limited face to face servicing is available by appointment only if required. You’ll be asked to sign in via a QR code on your mobile phone.

Our Customer Service team is available of 1300 422 454 between 8am and 6pm Monday to Friday.

We have recently launched a chat function on the website as an alternative means to communicate with us.

Watch out for our Webinar Series to help you prepare you for your journey to employment. Keep an eye on and our Ability Options Facebook page for dates and times.

Jobs are added weekly to our Jobs Board found at We are working with hundreds of local employers to fill a wide range of vacancies.

Your Employment Consultant can provide you with more information on Traineeships, Apprenticeships, Work experience and open vacancies in your local area, including accessing the Harvest Trail and other initiatives to help you secure work.

Whether it’s funding for a course to build your skills, new clothes for an interview or fuels cards to get you to work, your Employment Consultant has access to funding to ensure your success.

Our Therapy Services are available to support you with your works goals. They can work with you to identify and give strategies to reach Individual 1:1 and group sessions focusing on vocational skills and goals toward employment

We are running the following groups to assist you with your work goals.
• Managing Anxiety
• Drug and Alcohol counseling
• Unemployment Stress
• Budgeting and Financial worries
• Self-Care
• Coping with Stress

To find out more and register your interest visit jobactive therapy services

For everyone’s safety please do not attend our sites if you are unwell or if you are showing flu like symptoms including a sore throat, cough, fever or difficulty breathing, have been in direct close contact with a confirmed case of Coronavirus or have recently returned from overseas. Simply call us on 1300 422 454. and we will guide you through what to do next.

Additional Support

If you are feeling worried or anxious and would like to speak to someone, there are many services available for support or talk to your general practitioner.
• Lifeline Australia: 13 11 14
• Kids Helpline: 1800 551800
• NSW Mental Health Line: 1800 011 511

If you have any further questions or concerns, please call our Customer Service Team on 1300 422 454

Further information regarding the Ability Options response to the COVID-19 Pandemic can be found at